Terms of Service
Storm terns of service
Terms of Service
1.) Account Setup
We will setup your palace ASAP and payment type for said palace is to be set up at that point.
2.) Payment Information - All Palaces are charged in US funds.
You agree to supply appropriate payment in US funds for the services received from Storm Hosting within 2 weeks of setup or your palace will be disabled until payment is received. You agree to put the name of your palace and your legal name on your payment for billing purposes.
You agree that until and unless you notify Storm Palace Hosting of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Our preferred method of payment is Pay Pal. Through Pay Pal you can subscribe monthly, quarterly or bi-annually. Storm Palace Hosting also accepts money orders and western union for payment.
All services provided by Storm Palace Hosting may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene. The customer agrees to indemnify and hold harmless Storm Hosting from any claims resulting from the use of our services.
Examples of unacceptable material:
Proxy Scripts / Anonymizers
Hacker focused sites
Hack programs and archives
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site or palace found to host child pornography or linking to child pornography will be suspended immediately without notice.
Any implication of underage content or misleading information perceived to be child pornography will result in the same penalties. Violations will be reported to the appropriate law enforcement agency.
4.) Extra Services to repair a palace
Storm Hosting reserves the right to charge the holder of the account a fee for extensive repair of a palace that is not the responsibility of the company. This cost will be no less than $25.00 and may be higher as agreed upon between the support tech and the owner.
5.) Backups and Data Loss
Your use of the service is at your sole risk. Storm Palace Hosting is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Storm Hosting servers.
6.) Cancellation and Refunds
Storm Palace Hosting reserves the right to cancel the account at any time.
You agree to pay all hosting fees, upon signup, including but not limited to: fees based on Add-Ons. Hosting and such fees will be billed at the beginning of each month and are non-refundable. Customers agree to a No Refund Policy. Customers may cancel at any time by notifying us directly either through messenger in an actual conversation or by sending an Email stating the palaces name, your name, palace address, and time of closure. Storm Palace Hosting will keep a credit of any remaining monies left on a users account, for a period of 12 months which may be applied towards a new future palace package, if you so chose. If your account is suspended or terminated by Storm Palace Hosting, no credits will be issued.
StormPalaceHosting will not be responsible for loss of data on accounts closed for non-payment.
Downgrading a package may and/or will result in the loss of our One Time Loyal Customers package. No penalties will be charged and the new rate will commense at the beginning of each month. Upgrading a package will not result in the loss of special rates or offers, new fees will be charged at the beginning of the next billing period.
7.) Tech Support Rights
The owner/s of the palace is responsible for sending and maintaining a list of those able to receive tech support in their absence. This is for the palace owners and the company's safety. No tech support will be made available to anyone that is not on this list. No exceptions.
8.) Cleaning of backups and maintaining your server
The owner/s of the palace is responsible for maintaining the backups and size of their palace server. If they are not familiar with doing so they are to contact tech support ASAP. Going over the limit of your palace allotment may incur charges to your account for a larger palace.
9.) Price Change
The amount you pay for hosting will never increase from the date of purchase unless you choose to upgrade to a larger plan. We reserve the right to change prices listed on Storm Palace Hosting, and the right to increase the amount of resources given to plans at any time.
Customer agrees that it shall defend, indemnify, save and hold Storm Palace Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Storm Palace Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Storm Palace Hosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Storm Palace Hosting; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Storm Palace Hosting's server.
Storm Palace Hosting will not be responsible for any damages may suffer. Storm Palace Hosting makes no warranties of any kind, expressed or implied for services we provide. Storm Palace Hosting disclaims any warranty or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Storm Palace Hosting and its employees.
12.) Account holders cannot resell their palace hosting to other people.
Selling of your palace to another person is strictly forbidden. If you wish to allow someone else to take over ownership of your palace this must be done through Storm Palace Hosting directly.
13.) Changes to the TOS
Storm Palace Hosting reserves the right to revise its policies at any time without notice.